The Impact of Telehealth Injury Intervention on Maritime Workers
HealthWorks Medical, LLC is a leading full-service Occupational Health company headquartered in Paducah, Kentucky. HealthWorks specializes in designing medical cost management solutions for employers that are in search of a reprieve from inflated medical pricing and PPO overpayment.
Over the past several years, HealthWorks has served as the Medical Director for several of the region’s largest maritime transportation companies – providing a variety of medical management solutions.
Maritime transportation operations are logistically complex and sometimes requireemployees to operate within remote environments for extended periods of time – withlimited access to traditional medical resources.
Delayed injury response
Inability to access medical facilities
Lack of ongoing care
This posed the question:
How can maritime employers increase access to qualityhealthcare for their workers operating in austere environments?
All employer partners wanted quality and simplicity with their injury response programthat included:
Dedicated 24/7 ability to communicate with a healthcare provider from anywhere inthe world
Access to medical staff that understood the unique challenges of the maritime industry
The ability to effectively triage non-emergent injuries in “real-time” prior tooffboarding personnel
January 1st, 2022 – HealthWorks creates their new “Marine Injury ResponseProgram”.
This “high touch” injury prevention system utilizes a team of occupationally trained clinicians, technology and equipment to deliver a product that is targeted and effective. This program gets associates feeling better fast while keeping them on the vessel. This is achieved through OSHA non-recordable virtual intervention that’s provided through a dedicated “smart app” available on each vessel.
So, what does this all cost?
HealthWorks employer partners pay a monthly “per-click” feeto access the Maritime Injury Response Program. On average, employees participate in 4-6 visits per injury.
HealthWorks provides the services below as part of their Maritime Injury ResponseProgram.
Rapid, virtual intervention with Drs. of Physical Therapy thatdiagnoses injury and determines proper course of action.
Employees are assigned a treatment program that includesstretches and exercises that improve symptoms quickly.
24/7 App Access
Employees have access programs and the ability to directlymessage Physical Therapists and Strength and ConditioningSpecialists with questions.
Vessels are outfitted with injury prevention kits that includenon-rigid bracing and other implements utilized by PhysicalTherapists
1st Quarter 2022:
A total of 32 unique cases were referred to the HealthWorks InjuryManagement Team for evaluation + treatment resulting in a 96% success rate.
The resulting operational cost savings from each offboarding avoidance is estimated to be $29,100.
“Success” is defined as creating a treatment plan that resulted in the employee to self-manage their recovery plan and maintaining work aboard the vessel without offboardingfor further medical care.
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